Through onboarding
This is the normal route for most users. You connect Shopify, WooCommerce, Magento, Google Sheets, or FTP during setup and then continue into product import and competitor setup.
How new sites are added, what the site settings page controls, and how to manage imports, order syncs, branding, and display preferences.
This is the normal route for most users. You connect Shopify, WooCommerce, Magento, Google Sheets, or FTP during setup and then continue into product import and competitor setup.
Some accounts are created for you first, especially when the setup involves custom imports, a brand workflow, or a more complex configuration.
For supported platforms, the site settings page includes live sync controls. This is where you manually start a product import, manually start an order sync, and set the recurring import schedule.
Make sure the correct site is selected before you do anything else.
The page shows progress, latest status, last run time, and the current progress note while the import is running.
This is important for dashboards, sales-led pricing tools, and any feature that depends on recent order data.
You can disable the schedule, run it daily, or run it weekly at a specific time.
If you want delivery to be considered in comparisons and rule calculations, you can switch on delivery-inclusive mode and define a default delivery cost or delivery brackets. This is useful when competitor prices appear cheap at first glance but become less competitive once shipping is added.